Patients receive individual care and support and stay on a ward with up to 11 other patients. This is not just the place where they live, but also their treatment group. It is an environment within which patients learn how to deal with themselves and others.

The division into groups is based as far as possible on the (forensic) care order or residency status of the patients. Through these groups we create a supportive environment – an affective, neutral setting that provides patients with encouragement and support. Our sociotherapists are responsive. They listen actively to the patient and specifically address the feelings and thoughts expressed. This boosts the patient’s self-esteem.

On the ward patients learn how to:

• structure their day-to-day life
• live together with others
• live with an impairment
• identify their qualities

Every patient has a personal support worker who can be approached if the patient has any questions or needs advice. The support worker conducts a cultural interview, which focuses on the patient’s cultural and personal background. In this way he or she gains a better understanding of a person’s situation, which ultimately improves the relationship between the patient and support staff. Psychological complaints are sometimes dealt with in a different way in other cultures. The support team also frequently calls on the services of interpreters.

A warning plan forms an important part of the treatment process too. This describes what the early signs of a disorder are, how these can be recognised by patients themselves or people around them and what action can be taken.

The treatment is carried out in a targeted way on the basis of an individual treatment plan and various sub-plans for different disciplines. These set out the learning objectives for the short and long term.